FLOW WFM wins the “Emerging leader in WFM” award at BPO and Contact Center Summit 2023

FLOW WFM, the innovative workforce management solution that is bringing in the new age of WFM, has won the prestigious “Emerging Leader in WFM” award at the BPO and Contact Center Summit 2023. The award sheds light on FLOW’s distinctive ability to seamlessly integrate with other BPO technologies, ensuring quick adoption and implementation, making it a cost-effective solution for any BPO. The solution helps bridge gaps to bring about efficient automation of routine tasks and effective workforce optimization that helps BPOs and contact centers achieve enhanced productivity, increased efficiency and superior customer experiences, all at the same time.