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Using Genesys, Alorica, Verint, Nice or Amazon Connect?
With Intellicus Flow, meet all your WFM needs,
for less
  • Break data silos: Create a single source of truth from all your data sources
  • Faster, more accurate forecasts: Automated forecasting with AI & AutoML
  • Balance cost & SLAs with CX: What-if based capacity planning
  • Powerful shift planning for less: ML-based plans to plug leakages
  • Match the best agent for every customer: Automated rostering & staff scheduling
  • Custom dashboards & exports: Real-time performance dashboards & alerts
  • Professional services: Customization, training and support for life
0 %
forecast accuracy claimed by customers
Winner of the
GWFM Gamechanger Award
at the Industry Excellence Awards 2022
0 %
time saved on WFM planning
< 0 %
scheduling leakages
0 %
optimised headcount
Hear what clients say about our workforce management tool
How Intellicus delivers cost-effective, analytics-driven efficiencies
to enterprises across BPO and other domains
BPMs that succeed with our workforce management system
BPMs that succeed with our workforce management system
conneqt (Custom)
hexaware (Custom)
1p1 (Custom)
3i0infotech (Custom)

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Experience Intellicus Flow, the Omnichannel WFM Suite
I’m interested in
Intellicus is committed to protecting your personal data in accordance with our privacy policy.
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